Terms and Conditions

Privacy Policy

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the relationship between John Coleman Butchers. and yourself in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘John Coleman Butchers. ‘or ‘us’ or ‘we’ refers to the owner of the website whose registered office is: The Poultry Store, Langham Road, Boxted, Essex CO4 5HU. Our company registration number is 1460979. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator is acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland, and Wales.

Returns, Refund and Cancellation Policy 

If you wish to cancel an order, or need to notify us of any faulty products, you must notify J Coleman Wholesale Butchers Ltd within 24 hours of the delivery date. We will be more than happy to provide you with a full refund or replace any faulty/substandard items that you are not 100% satisfied with. Please contact us straight away on 01206 272270 to raise a case.​

Changing or cancelling an order

If you wish to cancel your order after it has been placed, then you must contact us 01206 272270 as soon as possible and or on the same day you placed your order. Cancellations will not be accepted on the day of delivery.​

How will I receive my refund?

We process all refunds to the original card used when you placed your order the same day.​

When will I receive my refund?

We action all refunds the same day, but these may take up to 5 working days to show up on your statement.


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